01 - How we work
Four steps. No surprises.
For small and mid-sized businesses whose tools don't talk to each other. We start with what you have, fix what leaks, and stick around to keep it running.
01
Audit
We map how leads, jobs and data move through your business today - and where time and money leak out.
- Leads go cold - Enquiries from ads, forms, calls and DMs sit unanswered. By the time you reply, they've booked someone else.
- Busywork eats the week - Your team re-types data, chases follow-ups and builds reports by hand. Every week. Forever.
- Tools don't connect - CRM, calendar, accounting, email, spreadsheets and job software all live in their own little silos.
- Automations break silently - Something stops working on a Tuesday. Nobody notices until a customer complains on Friday.
02
Build
We automate and connect the tools you already use, or set up a better system where it's needed. No forced platform switch. No lock-in. You own everything.
03
Launch & train
Tested, documented, and handed over with a short video walkthrough for your team.
- Tested end-to-end with real scenarios
- Written documentation
- Short video walkthrough for your team
- Accounts and access in your name
04
Monitor & improve
Sentinel watches your automations, fixes problems before they hurt, and we keep adding improvements every month.
How long does an automation project take?
Most projects go live in days or weeks, not months. Never Miss a Lead is usually live in 7-14 days, small automations take a few days, data cleanups 3-10 days, AI assistants 1-3 weeks and custom apps a few weeks. Your fixed quote includes the timeline before any work starts.
The free audit comes first and your written plan arrives within 2 business days. See each automation service and its timeline.
What happens if an automation breaks?
On a Sentinel Care plan, we monitor every automation around the clock and usually fix problems before you notice them. You get alerts, break-fix repairs and a monthly health report. Without a plan, every build still comes with a support window, and we're one message away if anything stops working.
Compare the three Sentinel Care monitoring plans.
Ready to stop doing it by hand?
Step one is free: a 30-minute audit and a short written plan.